Veterinary Receptionist

Vetpartners; Winthrop Harbor (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in veterinary care is seeking a dedicated Veterinary Receptionist to be the first point of contact for clients and their beloved pets. This role is crucial in creating a welcoming atmosphere and ensuring a smooth visit for clients. You will be responsible for managing appointments, handling payments, and providing excellent customer service in a fast-paced environment. If you are passionate about animal care and enjoy working with people, this opportunity offers a supportive environment with competitive pay and benefits. Join a team dedicated to providing compassionate care and fostering strong relationships with pet owners.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Employee Pet Discount

Qualifications

• Experience in a fast-paced environment with strong customer service skills.
• Ability to maintain professionalism and positivity in all interactions.

Responsibilities

• Greet clients and manage appointment sign-ins and confirmations.
• Handle payments, schedule appointments, and answer client inquiries.
• Assist in maintaining cleanliness and organization of the facility.

Skills

Customer Service

Multitasking

Organizational Skills

Veterinary Terminology

Education

Experience as Veterinary Receptionist

Medical Office Assistant

Job description

Harbor Animal Hospital is hiring a full-timeVeterinary Receptionist tobe the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission to provide high-quality, compassionate veterinary care for pets while fostering strong relationships with pet owners, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement.
• Paid time off. Take the time you need to recharge.
• Employee pet discount because we know your pets are family, too.
• 401(k) with a generous company match to help you invest in your future while you care for pets today

Salary: $16.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Monday - Friday: 8:00 AM - 5:00 PM and Rotating Saturdays: 8:00 AM - 12:00 PM

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Harbor Animal Hospital

Located in Winthrop Harbor, IL, we're a leading small-animal veterinary facility offering nothing but the best veterinary services for your best friend. Since Dr. Ned Bartlett founded the hospital in 1988, we've mastered the art of keeping pets their happiest and healthiest selves.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Are you at least 18 years of age or older? * Select...

Are you legally authorized to work in the United States? * Select...

Are you able to fulfill the job duties and responsibilities of the position for which you are applying? * Select...

How many years of experience do you have in the veterinary field? *

Do you have any restrictions in your schedule? *

What is your desired compensation range? *

I would like to receive updates about this job and/or other jobs from a recruiter via SMS. Please select yes or no. * Select...

If you said yes, you can always opt-out by replying STOP.