Veterinary Receptionist

National Veterinary Associates; Weatherford (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid time off

Job summary

A leading global pet care organization is seeking a veterinary client service representative. This role involves providing excellent client experiences, processing pets, handling payments, and documenting client information. Ideal candidates will have experience in the veterinary field and be personable. Various shifts, including weekends, are available. Comprehensive benefits are offered, including medical and paid time off.

Qualifications

• Experience in a veterinary setting preferred.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Good communication skills for client interaction.

Responsibilities

• Provide excellent client experiences.
• Process incoming and outgoing pets and handle payments.
• Schedule appointments and document client information.
• Monitor waiting area for cleanliness and maintain client records in software.
• Escalate complex issues to senior team members as needed.

Skills

Personable

Customer service

Cornerstone software

Cash handling

Tools

Cornerstone software

Job description

Overview

I-20 Animal Hospital is seeking a veterinary client service representative. This position will provide excellent and expeditious client experiences; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Individual needs to be personable and preferably a people person. Being a 24/7 hospital, various shifts of the week are available, but we are looking for weekend help. Experience in the profession and Cornerstone software would be a plus. For more information concerning the practice visit I-20animalhospital.com or call us at 817-341-3331.

Job Types

• Full-time
• Part-time

Compensation

Pay: Based on experience

About National Veterinary Associates (NVA)

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we\'re committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

Benefits

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado\'s Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.