Veterinary Receptionist

NVA Equine; Tallahassee (FL); On-site; USD 30,000 - 36,000; Full time

Job summary

AVS Equine Medical and Surgical Hospital is seeking a supportive front desk team member. You will greet clients, answer questions, process patient intake and payments, and schedule appointments in a busy veterinary setting.

Ideal candidates have experience in a veterinary clinic or hospital, strong communication skills, and the ability to manage messages and coordinates with senior staff to ensure smooth operations.

Qualifications

• Ideal candidate will have experience in a veterinary clinic or hospital.
• Greet clients, answer questions and assist with appointments.
• Handle payments and scheduling.
• Answer phone calls and screen service needs.
• Maintain client information in business software.
• Escalate complex matters to senior staff.

Responsibilities

• Greet clients and respond to questions; assist with scheduling and payments.
• Process incoming and outgoing patients and related payments.
• Answer phone calls and screen for service needs; take messages.
• Monitor waiting area and maintain cleanliness.
• Document and maintain client information in business software.

Job description

Hospital Name: AVS Equine Medical and Surgical Hospital

Job Type: Support Staff

Description & Requirements

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering non- medical questions, screening for service needs, taking messages and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Ideal candidate will have experience working in a veterinary clinic / hospital.