Veterinary Front Desk & Client Care Coordinator

NVA Equine; Tallahassee (FL); On-site; USD 30,000 - 36,000; Full time

Job summary

AVS Equine Medical and Surgical Hospital is seeking a supportive front desk team member. You will greet clients, answer questions, process patient intake and payments, and schedule appointments in a busy veterinary setting.

Ideal candidates have experience in a veterinary clinic or hospital, strong communication skills, and the ability to manage messages and coordinates with senior staff to ensure smooth operations.

Qualifications

• Ideal candidate will have experience in a veterinary clinic or hospital.
• Greet clients, answer questions and assist with appointments.
• Handle payments and scheduling.
• Answer phone calls and screen service needs.
• Maintain client information in business software.
• Escalate complex matters to senior staff.

Responsibilities

• Greet clients and respond to questions; assist with scheduling and payments.
• Process incoming and outgoing patients and related payments.
• Answer phone calls and screen for service needs; take messages.
• Monitor waiting area and maintain cleanliness.
• Document and maintain client information in business software.

Job description

AVS Equine Medical and Surgical Hospital is seeking a supportive front desk team member. You will greet clients, answer questions, process patient intake and payments, and schedule appointments in a busy veterinary setting.

Ideal candidates have experience in a veterinary clinic or hospital, strong communication skills, and the ability to manage messages and coordinates with senior staff to ensure smooth operations.