Veterinary Receptionist

Vetpartners; Summerville (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated front-desk receptionist to join their team. This role is vital as the first point of contact for clients, ensuring a welcoming atmosphere for both pets and their owners. As a key member of the team, you will manage appointment scheduling, handle payments, and assist with client inquiries. The position offers a comprehensive benefits package, including medical and dental insurance, along with paid time off. If you are passionate about animal care and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Qualifications

• Strong organizational and multitasking skills are essential.
• Previous experience in a veterinary setting is preferred.

Responsibilities

• Greet clients and their pets, ensuring a positive experience.
• Handle payments and schedule future appointments.

Skills

Customer Service

Organizational Skills

Multitasking

Veterinary Terminology

Education

High School Diploma

Tools

Appointment Scheduling Software

Payment Processing Systems

Job description

Sangaree Animal Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees

Salary: $15.00-$20.00 per hour dependent on experience

Schedule: Monday-Friday 7:45a-5:30p and rotating Saturdays 7:45a-2p

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience preferred but will train the right candidate
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

At Sangaree Animal Hospital, we’re committed to providing our doctors and medical team with the tools, technology, and support they need to deliver exceptional care. Our hospital is fully equipped with advanced diagnostic and preventative tools, including conventional radiography, digital dental radiography, in-house labs, and ultrasound, ensuring you have everything necessary to provide top-tier service to our patients.

Established in 1985, Sangaree Animal Hospital has been a trusted part of the Summerville, SC, community for nearly four decades. We’ve grown and evolved alongside the veterinary field, staying at the forefront of advancements through regular facility upgrades, continuing education for our veterinarians and licensed veterinary technicians (LVTs), and building a highly skilled, dedicated technician team—the best in the Summerville area.

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