Veterinary Receptionist New Summerville, SC

Sangaree Animal Hospital PA; South Carolina; On-site; USD 10,000 - 60,000; Full time

Job summary

A leading veterinary hospital in South Carolina is seeking a full-time front-desk receptionist. This role is crucial for client interaction and requires strong customer service skills. The position offers a comprehensive benefits package and competitive pay, with opportunities for training and development.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Qualifications

• Previous experience preferred but will train the right candidate.
• Ability to maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients and their pets, complete appointment sign-in process.
• Ensure accurate service and product sales accounting.
• Answer client calls for appointments and inquiries.

Skills

Customer Service

Organizational Skills

Multitasking

Communication

Job description

Sangaree Animal Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees

Salary: $15.00-$20.00 per hour dependent on experience

Schedule: Monday-Friday 7:45a-5:30p and rotating Saturdays 7:45a-2p

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience preferred but will train the right candidate
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

At Sangaree Animal Hospital, we’re committed to providing our doctors and medical team with the tools, technology, and support they need to deliver exceptional care. Our hospital is fully equipped with advanced diagnostic and preventative tools, including conventional radiography, digital dental radiography, in-house labs, and ultrasound, ensuring you have everything necessary to provide top-tier service to our patients.

Established in 1985, Sangaree Animal Hospital has been a trusted part of the Summerville, SC, community for nearly four decades. We’ve grown and evolved alongside the veterinary field, staying at the forefront of advancements through regular facility upgrades, continuing education for our veterinarians and licensed veterinary technicians (LVTs), and building a highly skilled, dedicated technician team—the best in the Summerville area.

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