Veterinary Receptionist

BluePearl; Mount Pleasant (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in veterinary care is seeking a dedicated Veterinary Receptionist to join their team. This role is crucial as you will be the first point of contact for clients, ensuring they receive the highest level of care and attention. You will handle various responsibilities, from greeting clients and assessing their needs to providing emotional support during difficult times. The company fosters a supportive and family-like culture, offering numerous opportunities for growth and continuous learning. If you are passionate about pets and thrive in a fast-paced environment, this position is perfect for you.

Benefits

Pet Insurance

Health Plans

401(k)

Continuing Education Allowances

Parental Leave

Disability Insurance

PTO

Mental Health Support

Qualifications

• Strong communication skills and the ability to handle emotional situations.
• Experience in customer service or veterinary settings preferred.

Responsibilities

• Greet clients warmly and assess their needs upon arrival.
• Communicate effectively with clients in person and on the phone.
• Provide emotional support to clients during challenging times.

Skills

Customer Service

Compassionate Communication

Calmness Under Pressure

Education

High School Diploma

Experience in Veterinary Field

Job description

BluePearl Pet Hospital is hiring for a Veterinary Receptionist at our Mt. Pleasant location!

Pay: $17.00 - $26.00 / hour

This pay band is a starting point and is dependent on experience and advancement through leveling system.

We also offer competitive shift differential pay for eligible hours worked for nights and weekends. Shift differentials are based on a 4-hour minimum.

For example:

• Mon - Fri: 6pm to 8am = $3.00 Shift Differential
• Sat & Sun: 6pm to 8am = $4.50 Shift Differential
• Sat & Sun: 8am to 6pm = $3.00 Shift Differential

At BluePearl Pet Hospital, our Veterinary Receptionists are vital to the success of our hospital. You will be the first point of contact for clients, ensuring they receive the care and attention they need. You must be able to remain calm and compassionate in emotional and challenging situations.

As a Veterinary Receptionist, your responsibilities include:

1. Greeting clients with friendly eye contact and a warm, professional acknowledgment.
2. Maintaining a friendly demeanor, offering smiles, and approachable communication.
3. Listening compassionately to clients.
4. Communicating clearly and calmly in person and on the phone.
5. Assessing clients and pets upon arrival to determine needs and emergency status.
6. Responding to non-patient calls and directing visitors appropriately.
7. Confirming appointments and providing clients with preparation information.
8. Offering emotional support and resources to grieving clients.
9. Handling pet remains with compassion and accuracy, serving as a liaison with service agencies.

Why choose BluePearl?

• We are passionate about pets, offering pet insurance and discounts on treatments and food.
• Opportunities for growth, skill leveling, and leadership development.
• Continuous learning with education allowances, sessions, and access to extensive medical journals.
• Support for mental health through Lyra and access to mental health sessions.
• A family-like culture committed to teamwork and remarkable pet care.

Our Continuing Education Plan offers annual reimbursements and allowances for CVT and VTS, with options to roll over unused funds. Additional benefits include disability insurance, parental leave, health plans, PTO, savings accounts, 401(k), and more.

BluePearl values diversity and is committed to equal opportunity employment. Assistance or accommodations are available upon request for applicants with disabilities. We are a drug-free workplace.