Veterinary Receptionist

Veterinary Practice Partners; Summerville (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Veterinary Receptionist to join their vibrant team. This full-time role is perfect for a customer service professional who thrives in a fast-paced environment and has a passion for animal care. As the first point of contact for clients, you'll play a pivotal role in creating a welcoming atmosphere while managing appointments and ensuring smooth operations at the front desk. With a comprehensive benefits package and opportunities for professional development, this position offers a supportive environment where you can grow your skills and contribute to excellent veterinary care.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Professional Development Opportunities

Qualifications

• Previous experience preferred but will train the right candidate.
• Strong organizational and multitasking skills are essential.

Responsibilities

• Greet clients and their pets, ensuring a positive first impression.
• Handle payments and schedule appointments efficiently.
• Understand basic lab tests and vaccination protocols.

Skills

Customer Service

Organizational Skills

Multitasking

Veterinary Terminology

Education

High School Diploma

Job description

Seeking a Veterinary Receptionist

Sangaree at Cane Bay is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities

Salary: $16.00-$18.00 per hour dependent on experience

Schedule: 4 week days with Saturday rotation

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience preferred but will train the right candidate
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Sangaree at Cane Bay

We’re focused on making sure our hospital has the right tools to allow our doctor and medical staff the ability to provide excellent service and care. In addition to diagnostic and preventative services, our hospital is equipped with digital radiography, digital dental radiography, and in-house labs.