Veterinary Receptionist

Rarebreed Veterinary Partners; Shelton (NE); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with a total company match up

Generous paid time off and flexible in

Continuing education allowance and/pro

Mental Health Resources

Company paid bonding leave

Job summary

Shelton Veterinary Center in Shelton, CT is seeking a compassionate Client Service Representative to join our Rarebreed clinic family. You will greet clients, manage multi-line calls, prepare files, and handle invoices while delivering exceptional care for pets and their families.

This role requires a high school diploma; veterinary receptionist experience is preferred but not required. We offer a supportive team, training, and benefits including health insurance and PTO.

Qualifications

• High school diploma or equivalent.
• Previous experience as veterinary receptionist/CSR preferred but not required.
• Significant experience with basic office functions in a busy office environment.

Responsibilities

• Answer telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system.
• Warmly greets clients.
• Prepares patient files.
• Receives and relays client correspondence and updates client financial records.
• Answers client’s inquiries about basic animal care questions and routine procedures.
• Educates clients on over-the-counter products such as flea and tick preventions.
• Admits patients and handles medical records entries accurately.
• Prepares client invoices for services performed.
• Handles payment transactions.
• Receives and relays telephone, fax, and email messages accurately and promptly.

Skills

Strong communication

Customer service

Team player

Compassion for pets

Multi-line phone system

Education

High school diploma or equivalent

Job description

Shelton Veterinary Centeris looking to addacompassionate and skilled Client Service Representativeto ourteam.At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our progressive environment meansyou’llget to work with top-of-the-line equipmentwith a strong emphasis on alternative medicine. As part of our team,you’llwork with the latest technology, gain access tostate-of-the-arttraining facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.

Shelton Veterinary Center isa state-of-the-arthospital that was built in 2005. We are a team that works well together as a cohesive unit and seesall ofour clients and theirfurbabies as a family to provide them with the utmost care and compassion. We are proud to be a staple in our community, serving our clients and patients throughout their lifetime. We are excited to see our teamgrowingand cannot wait to show you what truly makes us special! https://sheltonvetcenter.com/

Client Service Representative

Shelton Veterinary CenterinShelton,CT

What You’ll Do

• Answerstelephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
• Warmly greets clients
• Prepares patient files
• Receives and relays client correspondence and updates client financial records
• Answers client’s inquiries about basic animal care questions and routine procedures
• Educates clients on over-the-counter products such as flea and tick preventions
• Admits patients and handles medical records entries accurately
• Prepares client invoices for services performed
• Handles payment transactions
• Receives and relays telephone, fax, and email messages accurately and promptly

Compensation

$18.00 - $21.00 per hour (based on experience)

Our Comprehensive Benefit Package Includes

• Medical, dental, and vision insurance
• 401(k) with a total company match up to 4%, after 6 months of employment
• Generous paid time off and flexible scheduling
• Continuing education allowance and professional development support
• Mental Health Resources
• Company paid bonding leave or applicable state provided bonding leave

Perks for Your Pets Too!

Because we know how much your pets mean to you, we offer special benefits designed just for them:

• Pet Care: Discounts on veterinary services and products
• Diagnostics: Savings on reference lab testing
• Nutrition: Discounts on Purina pet foods
• Insurance: Preferred rates with our pet insurance partner

Requirements

• Highschool diploma or equivalent
• Previousexperience working as a Veterinary Receptionist/CSR is preferred but notrequired
• Significant experiencewith basic office functions in a busy office environment
• Must be a team player and have compassion for pets and their people

Rarebreed Veterinary Partnersis a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional workexperiencesfor our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of supportthat’shard to find anywhere else. Everything we do is with purpose – down to the way we invest in our people and create long-overdue change in the industry.We’rehyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients andtheir families.

Employment will require the successful completion of references and backgroundcheck.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

Where uncommon support partners with joy.