Client Service Representative

Rarebreed Veterinary Partners; Old Saybrook (CT); Presencial; USD 23.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k)

Paid time off

CE support

Mental health resources

Bonding leave

Descripción de la vacante

Animal Hospital of Old Saybrook, part of Rarebreed Veterinary Partners, is seeking a compassionate Client Service Representative to join our team in Old Saybrook, CT. You’ll answer calls, greet clients, prepare patient files, manage invoices and payments, and support the veterinary team with friendly, professional service.

A high school diploma is required; veterinary receptionist experience is preferred but not required.

Formación

• High school diploma or equivalent.
• Previous experience as Veterinary Receptionist/CSR preferred but not required.
• Significant experience with basic office functions in a busy office environment.
• Must be a team player and have compassion for pets and their people.

Responsabilidades

• Answer telephone calls quickly, efficiently and professionally using a multi-line system.
• Warmly greet clients.
• Prepare patient files.
• Receive and relay client correspondence and updates to financial records.
• Answer client inquiries about basic animal care and routine procedures.
• Educate clients on over-the-counter products such as flea and tick preventions.
• Admit patients and record medical information accurately.
• Prepare client invoices for services performed and handle payments.
• Receive and relay calls, faxes, and emails promptly.

Conocimientos

Customer service

Phone handling

Team player

Educación

High school diploma

Herramientas

Office suite

Descripción del empleo

Animal Hospital of Old Saybrook is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our diverse environment means you’ll work with friendly, talented, experienced veterinarians in a family focused practice. As part of our team, you’ll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.

Client Service Representative

Animal Hospital of Old Saybrook in Old Saybrook, CT

$16.50-$18.00 an hour (based on experience)

What You’ll Do

• Answerstelephone calls quickly, efficiently and in a professional and friendly mannerusing a multi-line system
• Warmly greets clients
• Preparespatient files
• Receives and relays client correspondence and updates client financial records
• Answers client’s inquiries about basic animal care questions and routine procedures
• Educates clients on over-the-counter products such as flea and tick preventions
• Admits patients and handles medical records entries accurately
• Prepares client invoices for services performed
• Handles payment transactions
• Receives and relays telephone, fax, and email messages accurately and promptly

Benefits

Our Comprehensive benefit package includes:

• Medical, dental, and vision insurance
• 401(k) with a total company match up to 4%, after 6 months of employment
• Generous paid time off and flexible scheduling
• Continuing education allowance and professional development support
• Mental Health Resources
• Company paid bonding leave or applicable state provided bonding leave

Perks for Your Pets Too!

Because we know how much your pets mean to you, we offer special benefits designed just for them:

• Pet Care: Discounts on veterinary services and products
• Diagnostics: Savings on reference lab testing
• Nutrition: Discounts on Purina pet foods
• Insurance: Preferred rates with our pet insurance partner

Requirements

• High school diploma or equivalent
• Previousexperience working as a Veterinary Receptionist/CSR is preferred but notrequired
• Significant experiencewith basic office functions in a busy office environment
• Must be a team player and have compassion for pets and their people

RarebreedVeterinary Partners

RarebreedVeterinary Partnersis a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of supportthat’shard to find anywhere else. Everything we do is with purpose – down to the way we invest in our people and create long-overdue change in the industry.We’rehyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families.

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

Where uncommon support partners with joy.