Veterinary Receptionist

sandbridgevet; Saint Augustine (FL); On-site; USD 40,116,000 - 51,577,000; Full time

Job summary

Sandbridge Vet in Saint Augustine, FL is a privately-owned veterinary clinic seeking an outgoing, dedicated and compassionate customer service-oriented individual to join our team.

The role focuses on direct client interaction, managing appointments, processing calls, handling prescriptions, and maintaining clean exam rooms and lobby areas to ensure a welcoming experience for pets and their people.

Qualifications

• Previous office and customer service experience preferred.
• Outgoing, mature, and compassionate personality.
• Experience working with clients to support pet health care needs.

Responsibilities

• Greet clients with a friendly demeanor.
• Process incoming calls and answer questions.
• Screen and schedule appointments.
• Handle prescriptions and billing tasks.
• Enter data into the computerized billing system and process payments.
• Retrieve prescriptions as needed.
• Maintain cleanliness of exam rooms and lobby.

Skills

Customer service

Office experience

Tools

Billing software

Job description

We are a privately-owned veterinary clinic seeking an outgoing, mature, dedicated and compassionate customer service-oriented individual to join our awesome veterinary team! Previous office and customer service experience is preferred, but the position will be offered to the individual who best fits our company philosophy. This position entails working directly with our clients to ensure that all of their pet's health care needs are satisfied. It also involves working with computerized patient records, scheduling appointments, post-appointment client interactions and other responsibilities required for the position. If you are a reliable, outgoing, friendly person who is dedicated to helping pets and their people, then this might just be the perfect job for you! Responsibilities include:

• greeting clients with a smiling face
• processing incoming calls
• answer phone calls, which may include answering questions
• screening and scheduling appointments
• handling incoming and outgoing calls
• handling prescriptions
• entering data into a computerized billing system
• process credit card payments
• retrieve prescriptions
• maintaining cleanliness of exam rooms, lobby and lobby restrooms