Veterinary Receptionist

Oak-View-Animal-Clinic; Pea Ridge (AR); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time for ALL Em

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program for AVMA

Referral Bonus Program

Job summary

Oak View Animal Clinic in Pea Ridge, AR is seeking a Veterinary Receptionist to welcome clients and patients, answer phones, schedule appointments, process payments, and keep the front desk organized in a busy practice serving NW Arkansas.

This role emphasizes compassionate communication, teamwork with doctors and staff, and ongoing training to grow veterinary knowledge while delivering an exceptional client experience.

Qualifications

• 1 year of veterinary reception or veterinary hospital experience is required.
• Strong communication and computer skills.
• Highly organized with excellent attention to detail.
• Self-motivated and able to work independently while contributing to the team.
• Comfortable discussing veterinary services, medical concerns, and various patient outcomes with clients.
• Genuine interest in veterinary medicine and providing exceptional client service.

Responsibilities

• Welcome clients and patients with a warm, professional approach and create a positive veterinary experience.
• Answer phones, emails, and client questions while directing concerns to the appropriate veterinary team member.
• Triage client concerns and help determine the appropriate next step.
• Schedule appointments to maximize hospital efficiency and maintain a smooth daily flow.
• Check clients in and out, process payments, and assist with other front-desk responsibilities.
• Maintain a clean, organized, and welcoming reception area.
• Provide compassionate and discreet emotional support to clients during difficult or sensitive veterinary situations.
• Communicate effectively with clients and the veterinary team to help ensure excellent patient care.

Skills

Veterinary receptionist experience

Communication

Organization

Multitasking

Computer skills

Team player

Patient service

Job description

Join the Oak View Animal Clinic Team as a Veterinary Receptionist!

Located in Pea Ridge, AR, conveniently near Bentonville, Oak View Animal Clinic is a well-established, progressive 3-doctor small animal practice providing high-quality veterinary care to pets and their families throughout Northwest Arkansas.

As a veterinary receptionist, you'll be an important part of the client and patient experience from the moment they walk through our doors. Our fast-paced veterinary hospital offers a wide range of services, including preventative care, surgery, high-speed dentistry, in-house diagnostics, digital dental radiology, medical and vacation boarding, and more.

What Makes Our Team Special

Our team is friendly, experienced, and genuinely supportive. Many of our team members have been with Oak View Animal Clinic for years, creating a welcoming environment where people feel valued and supported. We believe great veterinary care starts with great teamwork, communication, and a shared commitment to our patients and clients.

As a veterinary receptionist, you'll work closely with our doctors and veterinary team to help keep the hospital running smoothly and ensure clients feel informed, welcomed, and cared for throughout their experience.

Check out our website here to learn more about our team!

Job Description

What You’ll Do

• Welcome clients and patients with a warm, professional approach and create a positive veterinary experience.
• Answer phones, emails, and client questions while directing concerns to the appropriate veterinary team member.
• Triage client concerns and help determine the appropriate next step.
• Schedule appointments to maximize hospital efficiency and maintain a smooth daily flow.
• Check clients in and out, process payments, and assist with other front-desk responsibilities.
• Maintain a clean, organized, and welcoming reception area.
• Provide compassionate and discreet emotional support to clients during difficult or sensitive veterinary situations.
• Communicate effectively with clients and the veterinary team to help ensure excellent patient care.

Qualifications

What We’re Looking For

We're looking for a veterinary receptionist who is compassionate, calm, organized, and comfortable working in a busy veterinary environment. The ideal candidate is a strong communicator, team player, and multitasker who can stay composed while managing competing priorities.

• At least 1 year of veterinary reception or veterinary hospital experience is required.
• Strong communication and computer skills.
• Highly organized with excellent attention to detail.
• Self-motivated and able to work independently while contributing to the team.
• Comfortable discussing veterinary services, medical concerns, and various patient outcomes with clients.
• A genuine interest in veterinary medicine and providing exceptional client service.

You'll also have opportunities to grow your veterinary knowledge and skillset through virtual training, hands-on learning, and continuing development. Whether you want to become a master of your veterinary receptionist role or are looking toward your next career move, we'll support your growth along the way.

This is a hands-on veterinary environment, so team members must be comfortable working around animals and being exposed to unpleasant odors and noises, as well as potential bites, scratches, animal waste, and contagious diseases.

If you're an experienced veterinary receptionist looking for a supportive team, a progressive veterinary hospital, and an opportunity to make a difference for pets and their families, we'd love to meet you!

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.

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