Veterinary Receptionist

Shawnee Animal Clinic; Portsmouth (OH); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Comprehensive Benefits (health, dental

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program for AVMA

Career Development Opportunities

Referral Bonus Program

Personal Pet Discounts

Holiday Pay

Uniform Allowance

Bonuses

Job summary

Shawnee Animal Clinic in Portsmouth, OH is seeking an experienced Receptionist to manage front desk operations in a busy veterinary environment. You will greet clients and patients, triage concerns, and coordinate appointments while handling payments with courtesy and professionalism.

The role emphasizes compassionate patient care, strong communication, and multi-tasking in a fast-paced setting. Benefits support ongoing training and career development for staff at all levels.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred.
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Maintain the hospital reception area and greet clients and patients.
• Answer questions, triage client concerns, and direct to the appropriate party.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.
• Provide emotional support in a compassionate and discreet manner during times of need.

Skills

Veterinary reception experience

Compassionate & calm

Strong communication

Computer skills

Job description

Company Description

Shawnee Animal Clinic is a growing, family-oriented practice with wonderful clients. We currently have eight doctors of veterinary medicine and over sixty support staff between our hospital, grooming facility, and boarding and training facility. Our team is like our family, and we are looking for individuals who are self-starters, have a willingness to learn, and can multi-task in a fast-paced veterinary hospital.

Job Description

Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Pay range:

$13/hr

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.
• Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.