Compassionate Vet Receptionist — Growth & Paid Time Off

SmartRecruiters, Inc.; Pea Ridge (AR); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Parental Leave Program

Continuing Education Allowance

Job summary

Oak View Animal Clinic in Pea Ridge, AR is seeking a veterinary receptionist to join our busy, 3-doctor practice. You will welcome clients and patients, answer inquiries, schedule appointments, and process payments in a friendly, professional environment.

Our team emphasizes compassionate client service, teamwork, and ongoing learning. The role involves front-desk tasks, basic triage support, and clear communication with doctors and staff. Animal exposure is part of daily life here.

Qualifications

• At least 1 year of veterinary reception or veterinary hospital experience is required.
• Strong communication and computer skills.
• Highly organized with excellent attention to detail.
• Self-motivated and able to work independently while contributing to the team.
• Comfortable discussing veterinary services, medical concerns, and various patient outcomes with clients.
• A genuine interest in veterinary medicine and providing exceptional client service.

Responsibilities

• Welcome clients and patients with a warm, professional approach and create a positive veterinary experience.
• Answer phones, emails, and client questions while directing concerns to the appropriate veterinary team member.
• Triage client concerns and help determine the appropriate next step.
• Schedule appointments to maximize hospital efficiency and maintain a smooth daily flow.
• Check clients in and out, process payments, and assist with other front-desk responsibilities.
• Maintain a clean, organized, and welcoming reception area.
• Provide compassionate and discreet emotional support to clients during difficult or sensitive veterinary situations.
• Communicate effectively with clients and the veterinary team to help ensure excellent patient care.

Skills

Customer service

Communication

Organization

Multitasking

Team player

Job description

Oak View Animal Clinic in Pea Ridge, AR is seeking a veterinary receptionist to join our busy, 3-doctor practice. You will welcome clients and patients, answer inquiries, schedule appointments, and process payments in a friendly, professional environment.

Our team emphasizes compassionate client service, teamwork, and ongoing learning. The role involves front-desk tasks, basic triage support, and clear communication with doctors and staff. Animal exposure is part of daily life here.