Veterinary Receptionist

National Veterinary Associates; North Carolina; On-site; USD 32,000 - 42,000; Full time

Job summary

Kernersville Veterinary Hospital seeks a friendly Support Staff member to deliver excellent client service, greet clients, and assist with daily front-desk tasks at our Kernersville, NC location.

You will answer phones, schedule appointments, process payments, handle mail and emails, maintain patient records in our software, monitor the waiting area, and escalate complex issues to senior staff. This on-site role requires at least six months of related experience.

Qualifications

• Minimum of 6 months job-related experience required.

Responsibilities

• Greet clients and provide expeditious client experience.
• Answer phone calls, screen service needs, and schedule appointments.
• Process incoming and outgoing pets and payments.
• Handle incoming/outgoing mail and e-mail.
• Document and maintain client information and service data in business operations software.
• Monitor waiting area for cleanliness and escalate complex matters to senior staff.

Job description

Hospital Name: Kernersville Veterinary Hospital

Job Type: Support Staff

Description & Requirements

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required.