Veterinary Front Desk & Client Experience Specialist

National Veterinary Associates; Kettering (OH); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Health Savings Account

Paid time off

Employee discount

Job summary

National Veterinary Associates seeks a front desk receptionist in Ohio. You will greet clients, answer questions, schedule appointments and process payments. You will also answer phone calls, screen service needs, and escalate complex issues to senior staff as needed.

Responsibilities include maintaining client information in our business software and monitoring the waiting area for cleanliness and efficiency. Minimum 6 months of related experience is required.

Qualifications

• Minimum of 6 months job-related experience.

Responsibilities

• Greet clients, answer questions, schedule appointments, and process payments.
• Answer phone calls, screen service needs, and route to appropriate staff.
• Maintain client information in business software and monitor waiting area cleanliness.

Skills

Customer service

Job description

National Veterinary Associates seeks a front desk receptionist in Ohio. You will greet clients, answer questions, schedule appointments and process payments. You will also answer phone calls, screen service needs, and escalate complex issues to senior staff as needed.

Responsibilities include maintaining client information in our business software and monitoring the waiting area for cleanliness and efficiency. Minimum 6 months of related experience is required.