Veterinary Receptionist

Allianceanimal; Charleston (WV); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in veterinary care is looking for a dedicated receptionist to join their compassionate team. This role involves welcoming clients, managing appointments, and providing emotional support during challenging times. With a commitment to excellent service, the practice offers a supportive environment for professional growth through continuous training and development. Enjoy the beautiful surroundings of West Virginia while working with a diverse range of animals, including exotic pets. This is a fantastic opportunity for someone passionate about animal care and client service.

Benefits

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave

Continuing Education Allowance

Tuition Assistance Program

Referral Bonus Program

Personal Pet Discounts

Holiday Pay

Uniform Allowance

Qualifications

• 1+ year of veterinary receptionist experience preferred.
• Strong communicator and team player with organizational skills.

Responsibilities

• Greet and welcome clients and patients with compassion.
• Schedule appointments and process payments efficiently.

Skills

Veterinary Receptionist Experience

Compassionate Communication

Multi-tasking

Strong Organizational Skills

Computer Skills

Job description

Animal Care Associates is a full-service animal hospital and boarding facility that has been treating pets in the Charleston, WV area since 1984.We set a standard for excellent veterinary care that is unsurpassed. In fact, we are the only veterinarians in the Charleston area accredited by the American Animal Hospital Association. We offer a variety of services including wellness exams, surgery, in-house diagnostics, dentistry, digital radiography, ultrasound, laser therapy, and much more.

At our practice, we treat more than just cats and dogs. We are a leading veterinary care provider in the area for birds we well as exotic and pocket pets. We see uncommon companion animals like birds, lizards, snakes, sugar gliders, and hedgehogs as well as more common pocket pets like rabbits, hamsters, and ferrets.

In West Virginia you have the opportunity to enjoy numerous activities. Our state offers: hiking, scenic bike trails, white water rafting, skiing, and beautiful state and national parks for exploring. If you are into fine arts, there are symphony and ballets for your viewing pleasure.

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.