Veterinary Receptionist

iHire; Charleston (WV); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a compassionate team at a full-service animal hospital dedicated to providing exceptional veterinary care. As a receptionist, you'll play a crucial role in creating a welcoming environment for clients and their pets. Your responsibilities will include greeting clients, managing appointments, and offering emotional support during challenging times. This position offers opportunities for professional growth through training and development, ensuring you can advance your skills in a supportive setting. If you're passionate about animal care and enjoy working with people, this role is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k Matching

Paid Vacation

Tuition Assistance

Referral Bonus Program

Pet Discounts

Qualifications

• 1+ years of veterinary receptionist experience preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Greet clients and patients, triage concerns, and schedule appointments.
• Process payments and provide emotional support to clients.

Skills

Veterinary Reception

Communication Skills

Multi-tasking

Computer Skills

Compassion

Education

High School Diploma

Veterinary Technician Certification

Job description

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Company Description

Animal Care Associates is a full-service animal hospital and boarding facility that has been treating pets in the Charleston, WV area since 1984. We set a standard for excellent veterinary care that is unsurpassed. In fact, we are the only veterinarians in the Charleston area accredited by the American Animal Hospital Association. We offer a variety of services including wellness exams, surgery, in-house diagnostics, dentistry, digital radiography, ultrasound, laser therapy, and much more.

At our practice, we treat more than just cats and dogs. We are a leading veterinary care provider in the area for birds as well as exotic and pocket pets. We see uncommon companion animals like birds, lizards, snakes, sugar gliders, and hedgehogs as well as more common pocket pets like rabbits, hamsters, and ferrets.

In West Virginia, you have the opportunity to enjoy numerous activities. Our state offers hiking, scenic bike trails, white water rafting, skiing, and beautiful state and national parks for exploring. If you are into fine arts, there are symphonies and ballets for your viewing pleasure.

Come check out our practice at: [website link].

Job Description

Job duties include, but are not limited to:

• Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions, and triage client concerns.
• Answer calls or emails and direct to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.
• Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients.
• Must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste, and potentially contagious diseases.

Whether you're looking to master your current role or grow into the next career move, you'll have opportunities through a variety of virtual and hands-on, interactive training and continuing development.

Qualifications

We're looking for:

• An experienced receptionist with a minimum of 1-year veterinary experience preferred.
• Compassionate, calm, team player, multi-tasker, and strong communicator.
• Highly organized and possess computer skills.
• A self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We Offer Our Staff:

• Comprehensive benefits (health, dental, vision, liability, 401k & 401K matching, life & supplemental insurance, HSA, & FSA).
• Employee Assistance Program.
• Paid vacation and sick time for all employees.
• Paid bereavement, parental leave, and other programs.
• Competitive compensation and continuing education allowances.
• Tuition assistance and career development opportunities.
• Referral bonus program and additional benefits like pet discounts, holiday pay, and bonuses.

Note: Some benefits may vary depending on full-time or part-time status.

For additional details, including our full equal opportunity statement, physical requirements, and more, please visit [website link].

Employment Type: Full Time

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Health Care Provider

Industries

• Veterinary Services