Veterinary Receptionist

Veterinary Practice Partners; Bangor (ME); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in veterinary care is seeking a dedicated Veterinary Receptionist to join their team. This role is pivotal in ensuring a smooth client experience, from greeting clients and their pets to managing appointments and inquiries. The ideal candidate will possess strong organizational skills and a passion for animal care, contributing to a high standard of service. With a supportive work environment that values both professional and personal well-being, this opportunity is perfect for someone eager to make a difference in the lives of pets and their owners. Join a team that has proudly served the community for nearly four decades, providing top-notch veterinary services.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee Pet Discounts

401(k) with Company Match

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred.
• Strong organizational and multitasking skills are essential.

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process.
• Handle payments, process credit/debit cards, and schedule future appointments.

Skills

Organizational Skills

Multitasking

Veterinary Terminology

Customer Service

Education

Experience as Veterinary Receptionist

Medical Office Assistant Experience

Job description

Broadway Veterinary Clinic is hiring a full-time Veterinary Receptionistto work alongside our team of experienced veterinarians, skilled technicians, and devoted support staff to ensure each animal receives the best possible care during their stay with us. If you are enthusiastic, reliable, and excited about helping us maintain our high standards of animal care and customer service, we would love to hear from you!

What to Expect
As you join our team, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement.
• Paid time off. Take the time you need to recharge.
• Employee pet discounts! Because we know your pets are family, too.
• 401(k) with a generous company match to help you invest in your future while you care for pets today.

Salary: $17.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule:Four 10-hour shifts. The hospital is currently open Monday through Friday from 7:30 a.m. to 7:30 p.m., and Saturday hours will start in the fall.

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.

• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.

• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.

• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.

• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred

• Strong organizational and multitasking skills

• Ability to maintain a calm, professional, and positive demeanor

About Broadway Veterinary Clinic
Broadway Veterinary Clinic has been proudly serving the Bangor, Maine, community for almost four decades. We treat dogs and cats with the utmost care and concern. We know that your pets are dear to your heart, and as such, they deserve top-of-the-line veterinary service.