Veterinary Receptionist

STEWART VETERINARY GROUP; Los Angeles (CA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Job summary

Stewart Veterinary Group in Los Angeles is seeking a friendly Veterinary Receptionist to join a dynamic team. You will greet clients and visitors, manage appointments, and support clinic operations with a welcoming, organized approach.

This paid role involves handling billing, maintaining patient records with veterinary terminology, and assisting staff with animal handling when needed, contributing to compassionate care and efficient service.

Qualifications

• Previous experience in a veterinary setting or animal care is preferred.
• Knowledge of veterinary terminology, anatomy, and restraint techniques.
• Experience with pet grooming, dog training, or kennel management a plus.
• Familiarity with laboratory procedures and medical collections is helpful.
• Strong animal handling skills across dogs and other species.

Responsibilities

• Greet clients warmly and professionally, creating a friendly atmosphere.
• Schedule appointments and manage the clinic calendar with precision.
• Handle medical collections accurately, ensuring proper billing and payment processing.
• Maintain detailed records of patient visits using veterinary terminology.
• Assist with animal handling tasks when needed and communicate with staff on procedures.
• Manage phone inquiries and provide information about services and appointments.
• Ensure compliance with animal anatomy knowledge during client education and procedures.

Skills

Customer service

Communication skills

Animal handling

Teamwork

Professionalism

Job description

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Paid time off

Job Summary

Join our dynamic veterinary team as a Veterinary Receptionist, where your energetic and welcoming demeanor will set the tone for exceptional client experiences. In this vital role, you will serve as the first point of contact for pet owners and visitors, managing appointments, answering inquiries, and ensuring smooth clinic operations. Your enthusiasm and organizational skills will contribute to a positive environment focused on compassionate animal care and efficient service delivery. This paid position offers an exciting opportunity to be part of a dedicated team committed to animal health and client satisfaction.

Duties

• Greet clients warmly and professionally, creating a friendly atmosphere for pet owners and visitors
• Schedule appointments and manage the clinic’s calendar with precision and efficiency
• Handle medical collections accurately, ensuring proper billing and payment processing
• Maintain detailed records of patient visits, treatments, and client communications using veterinary terminology
• Assist with animal handling tasks such as dog handling, animal restraint, and basic pet care instructions when needed
• Communicate effectively with veterinary staff regarding critical care procedures like animal catheterization or laboratory testing
• Manage phone inquiries, providing information about services, appointments, or pet health questions confidently
• Ensure compliance with animal anatomy knowledge during client education or when assisting veterinary staff with restraint or treatment procedures

Qualifications

• Previous experience in a veterinary setting or animal care environment is highly preferred
• Knowledge of veterinary terminology, animal anatomy, and restraint techniques
• Experience with pet grooming, dog training, or kennel management is a plus
• Familiarity with laboratory procedures and medical collections enhances your effectiveness in this role
• Strong animal handling skills across various species including dogs and equines are desirable
• Excellent communication skills to interact professionally with clients and team members
• A passion for animals combined with a proactive attitude to support veterinary operations effectively

Join us in making a difference in the lives of animals and their owners! Your energy, attention to detail, and love for animals will help foster a caring environment where pets receive the best possible care. This position is perfect for motivated individuals eager to grow within the veterinary field while providing outstanding service.