Veterinary Practice Manager: Lead a High-Impact Pet Team

Petco; Baton Rouge (LA); On-site; USD 65,000 - 105,000; Full time

Job summary

Petco in Baton Rouge, LA is seeking a Hospital Operations Manager to lead the veterinary hospital team and coordinate with store partners to deliver high-quality patient care and exceptional client service. You will drive revenue, manage costs, and ensure compliance with OSHA standards while maintaining a positive, collaborative work environment.

Minimum 2–3 years in veterinary practice or 2+ years in a leadership role is required; you should be an excellent communicator, a strong leader, and

Qualifications

• 2-3 years experience in veterinary practice or 2+ years in a leadership role.
• Excellent written and verbal communication.
• Ability to delegate tasks and drive results.
• Compassionate with professional demeanor in stressful situations.
• Telephone etiquette and basic computer skills.
• Team player who embraces change and learning.
• Proficient with Microsoft Office.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Lead hospital paraprofessionals to drive operational excellence and high-quality patient care.
• Coordinate scheduling with veterinarians and staff.
• Manage payroll and analyze P&L with Area leadership.
• Interface with store team to ensure seamless client experience.
• Oversee hiring, training, and performance reviews.
• Maintain OSHA standards and hospital cleanliness.

Skills

Leadership

Communication

Decision making

Compassion

Telephone etiquette

Team player

Microsoft Office

Adaptability

Results oriented

Education

Bachelor’s degree or equivalent experience

Job description

Petco in Baton Rouge, LA is seeking a Hospital Operations Manager to lead the veterinary hospital team and coordinate with store partners to deliver high-quality patient care and exceptional client service. You will drive revenue, manage costs, and ensure compliance with OSHA standards while maintaining a positive, collaborative work environment.

Minimum 2–3 years in veterinary practice or 2+ years in a leadership role is required; you should be an excellent communicator, a strong leader, and