Veterinary Hospital Ops Manager

PETCO Animal Supplies Stores, Inc.; Baton Rouge (LA); On-site; USD 75,000 - 110,000; Full time

Job summary

Petco Animal Supplies, Inc. in Baton Rouge, LA is seeking a Hospital Operations Manager to lead our in-hospital team, ensure high-quality patient care, and deliver excellent client service.

You will partner with veterinarians and store teams, manage scheduling, payroll costs, hiring, training, and compliance, while driving revenue growth and maintaining a positive culture.

This role requires 2–3 years vet practice leadership or equivalent, strong communication, and a hands-on approach.

Qualifications

• 2–3 years leadership experience in a veterinary practice
• Excellent written and verbal communication skills
• Ability to make decisions, delegate tasks and drive results with hospital partners
• Compassionate and professional demeanor
• Telephone etiquette and basic computer skills
• Team player willing to learn and adapt to change
• Microsoft Office proficiency

Responsibilities

• Lead hospital paraprofessionals to drive operational excellence and patient care
• Coordinate scheduling with veterinarians and staff
• Oversee hiring, training, performance, and HR collaboration
• Manage hospital finances and payroll costs to meet targets
• Interface with store team to ensure seamless customer experience
• Maintain patient records and hospital inventory
• Ensure OSHA standards and hospital cleanliness
• Provide backup front desk support as needed

Skills

Leadership

Communication

Decision making

Team leadership

Customer service

Adaptability

Time management

People management

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

Petco Animal Supplies, Inc. in Baton Rouge, LA is seeking a Hospital Operations Manager to lead our in-hospital team, ensure high-quality patient care, and deliver excellent client service.

You will partner with veterinarians and store teams, manage scheduling, payroll costs, hiring, training, and compliance, while driving revenue growth and maintaining a positive culture.

This role requires 2–3 years vet practice leadership or equivalent, strong communication, and a hands-on approach.