Veterinary Practice Manager

AAVMP; Town of Victor (NY); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Paid time off

401k

Medical insurance

Dental insurance

Vision insurance

HSA

FSA

Parental leave

Pet discounts

Job summary

Perinton Veterinary Hospital in New York seeks a Practice Manager to lead our growing team and maintain high clinical and client service standards.

The role focuses on budgeting, staff performance, and growth initiatives with a strong emphasis on client satisfaction and operational excellence.

Qualifications

• Bachelor’s degree in business or related field, or equivalent work experience; Master’s preferred.
• 3+ years of management experience; veterinary practice management preferred.
• Knowledge of budgeting, P&L and HR policies is expected.

Responsibilities

• Motivate staff by communicating the practice’s values and mission.
• Lead programs to improve revenue, client retention and employee performance.
• Collaborate with Operations and Finance to prepare and manage budgets.
• Oversee the Clinical Manager team for daily operations, scheduling and development.
• Partner with Medical Director to grow services with new specialties.
• Recruit, train, onboard staff and address performance issues including termination.
• Oversee inventory control and periodic audits; manage controlled substances.
• Supervise maintenance to meet hospital medical standards.
• Promote a client-centered environment and resolve client concerns.
• Perform Office Manager duties and communicate important updates.

Skills

Budgeting

P&L analysis

HR policies

Practice management software

Education

Bachelor's degree in business

Master's degree preferred

Tools

Practice management software

Job description

Perinton Veterinary Hospital is in search of a Practice Manager to help lead our growing team!

***Nominated for Hospital of the Year by AAHA!***

We offer an AMAZING benefits package- which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, parental leave, generous pet discounts, and more!

Job Duties:

• Communicates the practice’s values and mission to the team. Essential in motivating staff and maintaining team morale.
• Initiates and leads programs to improve revenue, client retention, and employee performance.
• Works with Operation and Finance teams in preparing and managing budgets, making informed decisions to ensure the hospital meets annual revenue and EBITDA targets.
• Leads Clinical Manager team responsible for daily department operations, scheduling, and team development.
• Partners with the Medical Director to grow the practice through the implementation of new specialty services.
• Partners in recruiting, training staff, onboarding new employees, and noting any employee performance issues including termination.
• Accounts for an inventory control system to ensure adequate stocks of supplies are available. Plans for periodic inventory audits and counts.
• Accountable for controlled substance inventory and management.
• Supervises all maintenance activities to ensure that hospital medical standards are met.
• Promotes a client-centered environment, including resolving challenging client problems.
• Performs Office Manager functions including planning team meetings, informing the team of important details in a timely manner, and ensuring that all procedures are followed.

Knowledge or Experience in:

• Budgeting and financial reporting, reading and analyzing P&L statements
• Multifunctional operations including budget and labor management.
• Human Resource (HR) policies and protocol development.
• Basic computer skills and practice management software knowledge are preferred.

Job Requirements:

• Experience as an Administrator/Practice Manager
• Bachelor’s degree in business or related field, or equivalent work experience. A Master's degree is preferred.
• 3+ years of management experience, veterinary practice management experience is preferred.

Compensation:

$65,000-$75,000