Veterinary Hospital Operations Leader

Petco Animal Supplies, Inc.; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Petco Animal Supplies, Inc. in Houston, TX is seeking a Hospital Operations Manager to lead the hospital team and partner with the Hospital Veterinarian(s).

You will ensure high-quality patient care, exceptional client service, and a profitable operation in collaboration with Petco store teams. The role requires experience in veterinary settings, strong leadership, and a focus on payroll, scheduling, and compliance with safety standards.

Qualifications

• 2-3 years’ experience in a veterinary practice.
• 3-5 years in a management role, including customer service.
• Bachelor’s degree or equivalent experience.
• Excellent written and verbal communication skills.
• Ability to lead, delegate, and drive results.
• Strong computer skills with Microsoft Office.

Responsibilities

• Lead hospital paraprofessionals to drive patient care and client experience.
• Coordinate scheduling, inventory, invoicing, and accounts receivable.
• Review P&L and collaborate to increase revenue and manage payroll.
• Ensure OSHA standards and a clean hospital environment.
• Recruit, hire, train, and mentor staff; manage performance.
• Collaborate with store team for seamless care experience.

Skills

Leadership

Veterinary practice

People management

Communication

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

Petco Animal Supplies, Inc. in Houston, TX is seeking a Hospital Operations Manager to lead the hospital team and partner with the Hospital Veterinarian(s).

You will ensure high-quality patient care, exceptional client service, and a profitable operation in collaboration with Petco store teams. The role requires experience in veterinary settings, strong leadership, and a focus on payroll, scheduling, and compliance with safety standards.