Veterinary Hospital Operations Lead — Growth & Team Focus

Goodvets; Tempe (AZ); On-site; USD 68,000 - 80,000; Full time

Benefits offered by this job

Competitive Compensation

Comprehensive benefits package

401(k) with Company Match

Generous Paid Time Off

Employee Discounts

Culture that Values You

Job summary

GoodVets is a nationwide network of modern animal hospitals dedicated to gold-standard care. We seek an Hospital Operations Manager to lead daily hospital operations in Tempe, ensuring staff performance, financial targets, and client experiences are exceptional.

You’ll manage staffing, scheduling, inventory, compliance, and reporting; hire/train new teammates; and coach performance. Join a growth-minded culture that values pets and people.

Qualifications

• Proven hospital operations leadership experience.
• Progressive responsibilities in veterinary settings.
• Strong people management and mentoring skills.
• Experience with practice management software and Excel.
• Ability to implement SOPs and improve patient satisfaction.

Responsibilities

• Lead all daily hospital operations.
• Ensure compliance with operating standards and requirements.
• Create and maintain accurate work schedules.
• Hire, train, and onboard new team members—setting the bar for performance and culture.
• Prepare monthly reports on hospital performance, staffing needs, margins, and trends.
• Conduct performance reviews and provide coaching for growth.
• Monitor inventory, manage ordering, and maintain cost control.
• Support doctors, staff, and clients with clarity, speed, and professionalism.

Skills

Operational Excellence

Client Relations

Team Leadership

Culture & Growth

Technical Support

Education

Veterinary medicine experience

Tools

Practice Management Systems

MS Excel

Job description

GoodVets is a nationwide network of modern animal hospitals dedicated to gold-standard care. We seek an Hospital Operations Manager to lead daily hospital operations in Tempe, ensuring staff performance, financial targets, and client experiences are exceptional.

You’ll manage staffing, scheduling, inventory, compliance, and reporting; hire/train new teammates; and coach performance. Join a growth-minded culture that values pets and people.