Veterinary Hospital Operations Leader — Drive Excellence

GoodVets; Arizona; On-site; USD 68,000 - 80,000; Full time

Benefits offered by this job

Competitive bonus

Comprehensive benefits

401(k) with company match

Generous PTO

Employee discounts

Culture that values you

Job summary

GoodVets is seeking a Hospital Operations Manager to lead day-to-day hospital operations, staffing, and performance, ensuring high-quality veterinary care and client experiences.

You will hire, train, and coach team members, manage schedules, and prepare monthly performance reports. The role emphasizes compliance, inventory control, and collaboration with doctors and staff in a fast-paced, growth-focused culture.

Qualifications

• Experience as Hospital Operations Manager or Medical Office Manager preferred.
• 3+ years in veterinary medicine with progressive responsibilities.
• Strong leadership and mentoring abilities; proficient with SOPs.

Responsibilities

• Lead daily hospital operations and staffing.
• Ensure compliance with operating standards.
• Create and maintain work schedules.
• Hire, train, and onboard new team members—setting the bar for performance and culture.
• Prepare monthly reports on hospital performance, staffing needs, margins, and trends.
• Conduct performance reviews and provide coaching for growth.
• Monitor inventory, manage ordering, and maintain cost control.
• Support doctors, staff, and clients with clarity, speed, and professionalism.

Skills

Leadership

Communication

Problem solving

Team management

Tools

Practice Management Systems

MS Excel

Job description

GoodVets is seeking a Hospital Operations Manager to lead day-to-day hospital operations, staffing, and performance, ensuring high-quality veterinary care and client experiences.

You will hire, train, and coach team members, manage schedules, and prepare monthly performance reports. The role emphasizes compliance, inventory control, and collaboration with doctors and staff in a fast-paced, growth-focused culture.