Veterinary Front Desk Specialist - Warm, Organized, Growth

Cherokee Trail Veterinary Hospital, PA; Winston-Salem (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Parental leave

Military leave

401(k)

Job summary

Reynolda Veterinary Hospital is seeking a Full-Time Customer Service Representative to join our front desk team. Be the friendly voice and first smile for clients, coordinating appointments and payments with efficiency.

You will greet clients, answer questions, update patient records, and support the veterinary team with clear communication.

We offer competitive benefits including medical, dental, vision, life insurance, PTO, 401(k) with match, and access to Encore Vet Group resources.

Responsibilities

• Greeting clients with warmth and professionalism, in person and on the phone.
• Scheduling appointments and managing daily workflow.
• Answering questions and providing clear, compassionate client education.
• Maintaining accurate records and updating patient files.
• Supporting the veterinary team with communication and coordination.
• Processing payments and checking clients in and out.
• Helping to ensure a calm, organized, and welcoming lobby experience.

Job description

Reynolda Veterinary Hospital is seeking a Full-Time Customer Service Representative to join our front desk team. Be the friendly voice and first smile for clients, coordinating appointments and payments with efficiency.

You will greet clients, answer questions, update patient records, and support the veterinary team with clear communication.

We offer competitive benefits including medical, dental, vision, life insurance, PTO, 401(k) with match, and access to Encore Vet Group resources.