Veterinary Front Desk Specialist — Warm Client Care

United Veterinary Care; Amesbury (MA); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Employer-paid short-term disability &%

Life insurance

Medical, dental, and vision insurance

401K with company match

Generous CE program

Paid time off

Team member discounts for your ownPets

Fertility & family planning support

Job summary

Merrimac Valley Animal Hospital in Amesbury, MA is seeking a Client Service Representative to be the friendly first hello and last goodbye for pets and their people. You’ll manage phones, emails, and scheduling with a smile, helping to make every visit a positive experience.

Pay is up to $22/hr DOE and training is provided for the right fit. We value teamwork, compassion, and a calm presence during busy days.

Qualifications

• 1-2 years in a veterinary or medical setting preferred (but we’ll happily train the right fit)
• A natural communicator who thrives on connecting with people and pets alike
• Organized, adaptable, and steady under pressure (bonus points if you can do all that while offering belly rubs)
• A team player who brings positivity, patience, and professionalism to every shift

Responsibilities

• Handle phones, emails, and scheduling with a friendly demeanor to ensure a smooth front desk operation.
• Be the calm in busy days and the problem solver when issues arise, ensuring pet and client satisfaction.
• Create a welcoming, warm connection that makes vet visits a positive experience for clients and their pets.

Skills

Communication

Customer service

Team player

Organizational skills

Job description

Merrimac Valley Animal Hospital in Amesbury, MA is seeking a Client Service Representative to be the friendly first hello and last goodbye for pets and their people. You’ll manage phones, emails, and scheduling with a smile, helping to make every visit a positive experience.

Pay is up to $22/hr DOE and training is provided for the right fit. We value teamwork, compassion, and a calm presence during busy days.