Veterinary Front Desk & Client Care Specialist

NVA General Practice; Merrimack (NH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical health insurance

401K & Roth retirement plan

Paid time off

Pet medical discounts

Job summary

Merrimack Veterinary Hospital seeks a full-time Client Services Representative to join their dynamic front office team. This role involves greeting clients, scheduling appointments, and ensuring excellent customer service while working alongside veterinarians and hospital staff. The ideal candidate will possess strong interpersonal skills and a passion for animal care, with a supportive environment that allows for training to develop essential skills.

Qualifications

• Excellent customer service skills and sense of humor.
• Strong work ethic to handle staff, client, and animal demands.
• Experience with Windows-based computer systems.

Responsibilities

• Greet clients and patients, schedule appointments.
• Answer phones and manage check-ins and check-outs.
• Maintain cleanliness and support veterinary staff as needed.

Skills

Customer service skills

Telephone skills

Ability to handle animals

Education

High school diploma

Courses in technician / reception training or equivalent

Job description

Merrimack Veterinary Hospital seeks a full-time Client Services Representative to join their dynamic front office team. This role involves greeting clients, scheduling appointments, and ensuring excellent customer service while working alongside veterinarians and hospital staff. The ideal candidate will possess strong interpersonal skills and a passion for animal care, with a supportive environment that allows for training to develop essential skills.