Veterinary Front Desk Specialist | Patient Care & Scheduling

Mukilteo Veterinary Hospital; Mukilteo (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Life insurance

EAP

401k with company match

Paid time off

Job summary

Mukilteo Veterinary Hospital in Mukilteo, WA is seeking a friendly Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. You will manage appointments, patient flow, and client interactions with compassionate service.

The role requires at least 2 years in customer-facing settings, veterinary front-desk experience preferred, and strong communication skills. Flexible schedule, with benefits package for full-time employees.

Qualifications

• 2+ years of experience in a customer service, reception or client-facing role.
• Previous veterinary receptionist or healthcare front-desk experience preferred.
• Ability to manage a multi-phone line system while assisting in-person clients.
• Exceptional verbal and written communication skills.
• Ability to provide compassionate, professional service to clients in routine and sensitive situations.
• Experience scheduling appointments and coordinating calendars.
• Ability to accurately process payments and maintain financial records.
• Positive attitude and teamwork mindset.
• Ability to stay calm and solution-oriented during busy periods.

Responsibilities

• Welcome clients as the friendly face of the hospital and provide exceptional service.
• Manage appointments and daily patient flow.
• Handle multi-line phones and in-person interactions.
• Process transactions and support clients with service information.

Skills

Customer service

Front desk

Phone handling

Scheduling

Payments processing

Communication

Tools

POS system

Job description

Mukilteo Veterinary Hospital in Mukilteo, WA is seeking a friendly Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. You will manage appointments, patient flow, and client interactions with compassionate service.

The role requires at least 2 years in customer-facing settings, veterinary front-desk experience preferred, and strong communication skills. Flexible schedule, with benefits package for full-time employees.