Pet Clinic Front Desk Specialist | Client Care & Scheduling

Western Veterinary Partners; Mukilteo (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health package

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Personal pet discount

Uniform allowance

Job summary

Mukilteo Veterinary Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our clinic. You will greet clients, manage appointments and daily patient flow, answer multi-line phones, and handle in-person interactions with warmth.

This fast-paced role requires friendly, detail-oriented, and organized candidates who work well in a team and provide compassionate service during routine and emotionally charged moments.

Qualifications

• 2+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare front-desk experience preferred.
• Ability to manage multi-phone line system, in-person client assistance, and payments.

Responsibilities

• Greet clients as the welcoming face of the hospital and provide compassionate service.
• Manage appointments and daily patient flow, coordinating calendars as needed.
• Answer multi-line phones and assist clients in person.
• Process transactions and maintain accurate financial records.

Skills

Phone management

Communication

Compassionate service

Appointment scheduling

Payment processing

Team collaboration

Calm under pressure

Job description

Mukilteo Veterinary Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our clinic. You will greet clients, manage appointments and daily patient flow, answer multi-line phones, and handle in-person interactions with warmth.

This fast-paced role requires friendly, detail-oriented, and organized candidates who work well in a team and provide compassionate service during routine and emotionally charged moments.