Vet Receptionist & Client Care Pro (Flexible Schedule)

Western Veterinary Partners; Mukilteo (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental, vision coverage

Life insurance

Disability insurance

401k with company match

Paid time off

Employee Assistance Program (EAP)

Job summary

Mukilteo Veterinary Hospital is seeking a friendly Veterinary Receptionist/Client Service Representative to greet clients and manage daily patient flow in a fast-paced clinic environment.

You will handle scheduling, phones, and payments while delivering compassionate, professional service. This full-time role offers a competitive benefits package and opportunities to work with a dedicated veterinary team.

Qualifications

• 2+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare front-desk experience preferred.
• Proficient in managing multi-line phone systems and in-person client interactions.
• Strong verbal and written communication; compassionate client service.

Responsibilities

• Welcome clients and patients, directing them to the right team members.
• Manage appointments and daily patient flow; coordinate calendars.
• Answer multi-line phones and assist in-person clients.
• Process transactions and maintain accurate financial records.
• Provide information about services and support clients during routine or sensitive visits.

Skills

Customer service

Reception

Phone system management

Verbal communication

Written communication

Scheduling

Payments processing

Team collaboration

Job description

Mukilteo Veterinary Hospital is seeking a friendly Veterinary Receptionist/Client Service Representative to greet clients and manage daily patient flow in a fast-paced clinic environment.

You will handle scheduling, phones, and payments while delivering compassionate, professional service. This full-time role offers a competitive benefits package and opportunities to work with a dedicated veterinary team.