Veterinary Front Desk Specialist - Patient Care & Growth

Mission Pet Health; Birmingham, Northern (MI, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Discounted veterinary care

Job summary

Mission Pet Health in Birmingham, MI is seeking a friendly Receptionist to greet clients, manage a multi-line phone system, and schedule appointments with compassionate care for every pet. You will help maintain records and support smooth hospital operations.

We offer growth opportunities within a network of veterinary professionals, competitive benefits, and a flexible schedule including weekends and holidays to fit a busy life.

Qualifications

• Customer service mindset and love for animals.
• Excellent communication and positive attitude under pressure.
• Strong organizational and multitasking abilities in a fast-paced clinic.
• Collaborative, team-first approach with ability to work independently.
• Experience with veterinary software preferred.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with compassion.
• Coordinate care: maintain medical records, schedule appointments, and handle transactions.
• Educate clients on preventative care and hospital services to ensure optimal patient outcomes.
• Provide a calm, empathetic presence for clients and pets.

Skills

Customer service

Communication

Organizational skills

Teamwork

Vet software

Tools

Vet software

Job description

Mission Pet Health in Birmingham, MI is seeking a friendly Receptionist to greet clients, manage a multi-line phone system, and schedule appointments with compassionate care for every pet. You will help maintain records and support smooth hospital operations.

We offer growth opportunities within a network of veterinary professionals, competitive benefits, and a flexible schedule including weekends and holidays to fit a busy life.