Pet Health Front Desk Specialist

Mission Pet Health; Alameda (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Discounted veterinary care

Teladoc access

Educational assistance for AVMA‑acred?

Job summary

Mission Pet Health is seeking a friendly receptionist to manage a multi-line phone system, greet clients, and support smooth clinic operations. You will maintain patient records, handle appointment scheduling, and process payments with accuracy.

A key part of the role is educating clients on preventative care and hospital services while delivering compassionate, patient-first service. We value teamwork and flexibility, including some weekends and holidays, and offer benefits and opportunities

Qualifications

• Experience in front desk or reception role.
• Ability to manage a multi-line phone system.
• Strong organizational skills with ability to multitask.
• Flexibility with weekends and holidays.
• Empathy and professional communication with clients.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients warmly.
• Ensure seamless care coordination by maintaining accurate records and scheduling appointments.
• Handle financial transactions accurately to keep the hospital running smoothly.
• Educate clients on preventative care and hospital services to support pet health.

Skills

Customer service excellence

Communication skills

Multitasking in fast-paced env.

Team collaboration

Tools

Veterinary software

Job description

Mission Pet Health is seeking a friendly receptionist to manage a multi-line phone system, greet clients, and support smooth clinic operations. You will maintain patient records, handle appointment scheduling, and process payments with accuracy.

A key part of the role is educating clients on preventative care and hospital services while delivering compassionate, patient-first service. We value teamwork and flexibility, including some weekends and holidays, and offer benefits and opportunities