Veterinary Front Desk Specialist — Flexible Schedule

Western Veterinary Partners; Redondo Beach (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health package

Life insurance

Disability insurance

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Pacific Animal Hospital is seeking an outgoing Veterinary Receptionist to be the welcoming face of our hospital in Redondo Beach. In this fast-paced role, you will manage appointments, patient flow, and front-desk interactions while delivering compassionate client service.

You will handle multi-line phones, process payments, and share information about our services. Ideal candidates are organized, detail-oriented, and thrive in a team-based environment.

Qualifications

• 1+ years of experience in a customer service, or reception role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in a multi-phone line system and in-person client support
• Experience with IDEXX Neo software preferred
• Excellent verbal and written communication skills
• Experience scheduling appointments and coordinating calendars
• Ability to process payments and maintain financial records
• Positive attitude and teamwork

Responsibilities

• Greet clients and answer questions at the front desk
• Manage appointments and daily patient flow
• Handle multi-line phones and in-person interactions
• Process transactions and maintain accurate records
• Provide information about services and veterinary care

Skills

Customer service

Front-desk experience

Multi-line phone management

IDEXX Neo

Scheduling appointments

Payment processing

Written and verbal communication

Tools

IDEXX Neo

Job description

Pacific Animal Hospital is seeking an outgoing Veterinary Receptionist to be the welcoming face of our hospital in Redondo Beach. In this fast-paced role, you will manage appointments, patient flow, and front-desk interactions while delivering compassionate client service.

You will handle multi-line phones, process payments, and share information about our services. Ideal candidates are organized, detail-oriented, and thrive in a team-based environment.