Veterinary Front Desk Specialist | Client Care & Scheduling

Thrive Pet Healthcare; San Antonio (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

401(k) with employer match

Mental health resources

Paid parental leave

Pet-friendly benefits

Student loan support

Job summary

Thrive Pet Healthcare Specialists San Antonio is seeking a compassionate Veterinary Client Service Representative (CSR)/Receptionist to manage the front desk, greet clients and patients, and support daily operations. The role requires excellent customer service, strong communication, and multiline phone handling in a fast-paced clinic.

You will process payments, enter client data, and balance cash each shift, while maintaining a positive client experience and supporting the team with additional

Qualifications

• Recent experience as a veterinary receptionist or medical office receptionist.
• Exceptional customer service and communication skills.
• Self-motivated and able to work independently.
• Great team player.
• Experience with answering multi-phone lines.
• Basic knowledge of Microsoft Office.
• Familiar with standard office equipment.
• Can problem-solve.
• Weekend and holiday availability is required.

Responsibilities

• Answer phones and greeting clients and patients.
• Accurately enter client information, collect payments, and print receipts.
• Maintain an individual cash box balanced at the end of each shift.
• Consistently provide exceptional customer service in a positive manner.
• Assist the team with additional tasks as required.

Skills

Customer service

Communication

Multi-line phones

Microsoft Office

Office equipment

Problem solving

Team player

Self-motivated

Weekend availability

Tools

Medical software

Job description

Thrive Pet Healthcare Specialists San Antonio is seeking a compassionate Veterinary Client Service Representative (CSR)/Receptionist to manage the front desk, greet clients and patients, and support daily operations. The role requires excellent customer service, strong communication, and multiline phone handling in a fast-paced clinic.

You will process payments, enter client data, and balance cash each shift, while maintaining a positive client experience and supporting the team with additional