Veterinary Front Desk Specialist – Client Care & Scheduling

Talentify; Pittsburgh (Allegheny County); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Employee discount on services

Job summary

National Veterinary Associates (NVA) is expanding our reception staff at East End Veterinary Medical Centre in Shadyside, Pittsburgh. This full-time role emphasizes high-energy, multi-tasking, and excellent client service as you greet clients, schedule appointments, process payments, and maintain medical records.

No prior experience required; we train the right candidate. Benefits include medical, dental, vision, and a 401(k) plan after probation, plus employee discounts on services after

Responsibilities

• Scheduling various types of appointments.
• Communicating with Veterinarians and staff.
• Checking in and patients.
• Checking out patients and taking payments over the phone.
• Providing basic pet information to clients.
• Taking down prescription information.
• Keeping accurate medical records.
• Confirming appointments.
• Calling clients for updates.
• Communicating pet questions to veterinarians.
• Creating new client and patient medical charts.
• Monitoring email and faxes
• Approving online medical orders.

Job description

National Veterinary Associates (NVA) is expanding our reception staff at East End Veterinary Medical Centre in Shadyside, Pittsburgh. This full-time role emphasizes high-energy, multi-tasking, and excellent client service as you greet clients, schedule appointments, process payments, and maintain medical records.

No prior experience required; we train the right candidate. Benefits include medical, dental, vision, and a 401(k) plan after probation, plus employee discounts on services after