Client Services Representative

Abqpetcarehospital; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K benefits

Employee discount on services

Job summary

Abqpetcarehospital in Pittsburgh is seeking a full-time receptionist to expand their staff. Ideal candidates are energetic, organized, and skilled at multitasking. Responsibilities include scheduling appointments, communicating with clients, and maintaining accurate medical records.

The role offers training for the right individual and benefits such as medical, dental, and a 401K plan after the probation period, as well as employee discounts on services.

Qualifications

• Previous experience is preferred but not required; training available.
• Ability to communicate effectively with clients and staff.
• Familiarity with medical records management is a plus.

Responsibilities

• Schedule appointments and check in patients.
• Communicate with veterinarians and staff.
• Handle payments over the phone and monitor emails.

Skills

Excellent customer service skills

Multi-tasking

Organization

Job description

Job Overview

East End Veterinary Medical Centre located in Shadyside is looking to expand our reception staff. Our multi-doctor, busy practice is looking for a full-time high energy individual who is great at multi-tasking and staying organized. Much of the job requires communicating with clients so excellent customer service skills are a must. The following is a list of tasks involved with this position:

Responsibilities

• Scheduling various types of appointments.
• Communicating with Veterinarians and staff.
• Checking in and patients.
• Checking out patients and taking payments over the phone.
• Providing basic pet information to clients.
• Taking down prescription information.
• Keeping accurate medical records.
• Confirming appointments.
• Calling clients for updates.
• Communicating pet questions to veterinarians.
• Creating new client and patient medical charts.
• Monitoring email and faxes.
• Approving online medical orders.

Qualifications

While previous experience is preferred it is not a requirement. We are willing to train the right individual.

Benefits

This full-time position has medical, dental, vision, and 401K benefits after probation period. Other benefits include an employee discount on services after the introductory period is completed.

Equal Opportunity Employer

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.