Veterinary Front Desk & Client-Care Specialist

Star Valley Veterinary Clinic; Chesapeake (VA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Retirement Plan

Pet Care Discounts

Continuing Education Opportunities

Team environment

Career growth opportunities

Job summary

Mt. Pleasant Veterinary Clinic in Chesapeake, VA seeks a friendly Veterinary Receptionist to join our client-focused team. You will greet clients and pets, manage phone calls, schedule appointments, check in/out, and handle payments in a busy, caring clinic.

The role requires strong communication, organization, and computer skills, with experience in a fast-paced veterinary setting preferred. We offer competitive pay and a supportive work environment with opportunities for growth.

Qualifications

• Previous veterinary reception, veterinary, medical, or customer-service experience preferred, but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Comfortable working in a fast-paced environment.
• Ability to multitask while maintaining a positive and professional attitude.
• Basic computer skills and willingness to learn veterinary practice-management software.

Responsibilities

• Greet clients and their pets warmly and professionally
• Answer phones, schedule appointments, and respond to client questions
• Check clients in and out and process payments accurately
• Maintain accurate patient and client records
• Communicate appointment instructions, estimates, and follow-up information
• Coordinate with veterinarians, veterinary technicians, and other team members
• Handle prescription and food requests according to practice protocols
• Maintain a clean, organized, and welcoming reception area
• Assist with client communication by phone, email, and in person
• Provide compassionate support to clients during routine visits and difficult situations
• Perform other administrative and customer-service duties as needed

Skills

Customer service

Communication

Organization

Multitasking

Teamwork

Computer skills

Tools

Practice-management software

Job description

Mt. Pleasant Veterinary Clinic in Chesapeake, VA seeks a friendly Veterinary Receptionist to join our client-focused team. You will greet clients and pets, manage phone calls, schedule appointments, check in/out, and handle payments in a busy, caring clinic.

The role requires strong communication, organization, and computer skills, with experience in a fast-paced veterinary setting preferred. We offer competitive pay and a supportive work environment with opportunities for growth.