Client Care Specialist - Veterinary Front Desk

Cherokee Trail Veterinary Hospital, PA; Chester (VA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, and life保险

Free virtual mental healthcare for the

Job summary

Chester Animal Clinic in Virginia is seeking a Full-Time Customer Service Representative to join our front desk team. You will warmly greet clients, answer phones, schedule appointments, and support the veterinary team with clear communication.

We value compassion, organization, and teamwork, offering competitive pay, full benefits, and growth opportunities in a welcoming hospital where you help create a calm, helpful experience for every pet owner.

Qualifications

• A friendly, professional front desk presence is essential.
• Strong customer-service orientation and communication skills.

Responsibilities

• Greet clients warmly in person and on the phone.
• Schedule appointments and manage daily workflow.
• Provide clear, compassionate client education.
• Maintain accurate records and update patient files.
• Support the veterinary team with communication and coordination.
• Process payments and check clients in and out.
• Help maintain a calm, organized lobby.

Skills

People skills

Organization

Multitasking

Tech-savvy

Compassionate communication

Growth mindset

Job description

Chester Animal Clinic in Virginia is seeking a Full-Time Customer Service Representative to join our front desk team. You will warmly greet clients, answer phones, schedule appointments, and support the veterinary team with clear communication.

We value compassion, organization, and teamwork, offering competitive pay, full benefits, and growth opportunities in a welcoming hospital where you help create a calm, helpful experience for every pet owner.