Veterinary Front Desk Specialist — Caring Care, Flexible Schedule

Mission Pet Health; Virginia (MN); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Discounted veterinary care for ownpets

Online discount platform

Teladoc 24/7 doctor access

Job summary

Powhatan Animal Hospital, part of Mission Pet Health, in Powhatan, VA, seeks a friendly Receptionist to manage the multi-line phone system, greet clients, and coordinate care. You will handle medical records, appointment scheduling, and financial transactions, ensuring smooth daily operations.

The role calls for a passion for animals, excellent communication, and strong organizational skills in a fast-paced setting, with weekend availability and a collaborative spirit.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Organization

Team player

Veterinary software experience

Job description

Powhatan Animal Hospital, part of Mission Pet Health, in Powhatan, VA, seeks a friendly Receptionist to manage the multi-line phone system, greet clients, and coordinate care. You will handle medical records, appointment scheduling, and financial transactions, ensuring smooth daily operations.

The role calls for a passion for animals, excellent communication, and strong organizational skills in a fast-paced setting, with weekend availability and a collaborative spirit.