Veterinary Front Desk Specialist - Calm, Caring Client Care

Cherokee Trail Veterinary Hospital, PA; Ohio; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Mental health support

CE allowance

Paid CE time

Uniform allowance

Pet care discounts

PTO

Floating holidays

Parental leave

Military leave

Employee Assistance Program

Career development resources

401(k) match

Job summary

Sharon Center Veterinary Hospital is seeking a Customer Service Representative to greet clients, manage front desk operations, and support the veterinary team so medicine-focused care can proceed smoothly. The role emphasizes warmth, clear communication, and efficient handling of scheduling and client inquiries.

The position offers full-time hours, an 8-hour shift with rotating Saturdays, and a competitive hourly rate based on experience.

Qualifications

• 1-2 years of experience in a client-facing role.
• Clear and warm communication with clients in person and by phone.
• Ability to navigate digital scheduling and patient records systems.
• Provide compassionate support during both happy and emotionally challenging visits.

Skills

1-2 years exp

Warm communication

Digital systems navigation

Compassionate client support

Job description

Sharon Center Veterinary Hospital is seeking a Customer Service Representative to greet clients, manage front desk operations, and support the veterinary team so medicine-focused care can proceed smoothly. The role emphasizes warmth, clear communication, and efficient handling of scheduling and client inquiries.

The position offers full-time hours, an 8-hour shift with rotating Saturdays, and a competitive hourly rate based on experience.