Veterinary Front Desk Specialist

Mission Pet Health; Reisterstown (MD); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Life Insurance

Disability insurance

Employee Assistance Program (EAP)

Discounted veterinary care

Job summary

Main Street Veterinary Hospital in Reisterstown, MD is seeking a friendly Front Desk Receptionist to join full-time, on-site. You'll manage calls, greet clients, and coordinate appointments while processing payments, fostering a caring environment for every patient and family.

We offer a comprehensive benefits package and opportunities for growth within a supportive, medically engaged team as you deliver modern veterinary medicine in a busy practice.

Qualifications

• Passion for providing excellent customer service and genuine love for animals.
• Exceptional communication skills with ability to manage stressful situations.
• Strong organizational skills with ability to multitask in a fast-paced environment.
• Collaborative, team-first mindset; experience with veterinary software preferred.

Responsibilities

• Be the Director of First Impressions: manage multi-line phone, greet clients, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, handle transactions.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion and Empathy: be a calm, respectful presence for clients and pets.

Skills

Customer service

Communication

Organizational skills

Teamwork

Tools

Veterinary software

Job description

Main Street Veterinary Hospital in Reisterstown, MD is seeking a friendly Front Desk Receptionist to join full-time, on-site. You'll manage calls, greet clients, and coordinate appointments while processing payments, fostering a caring environment for every patient and family.

We offer a comprehensive benefits package and opportunities for growth within a supportive, medically engaged team as you deliver modern veterinary medicine in a busy practice.