Front Desk Veterinary Receptionist — Full-Time with Benefits

Festival Vet; Bel Air (MD); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid time off

401(k) plan

Employee pet discount

Job summary

Festival Veterinary Clinic in Harford County, Maryland, seeks a full-time front-desk receptionist to welcome clients and their pets, schedule appointments, and process payments. You will be the first contact and set the tone for visits.

We offer a comprehensive benefits package including medical, dental, and vision insurance, paid time off, a 401(k) plan, and an employee pet discount. The role demands strong organization, calm professionalism, and a friendly demeanor in a fast-paced setting.

Qualifications

• Previous experience as a veterinary receptionist is preferred.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Skills

Veterinary receptionist experience

Organizational skills

Multitasking

Calm professional demeanor

Job description

Festival Veterinary Clinic in Harford County, Maryland, seeks a full-time front-desk receptionist to welcome clients and their pets, schedule appointments, and process payments. You will be the first contact and set the tone for visits.

We offer a comprehensive benefits package including medical, dental, and vision insurance, paid time off, a 401(k) plan, and an employee pet discount. The role demands strong organization, calm professionalism, and a friendly demeanor in a fast-paced setting.