Veterinary Client Experience Specialist

NVA General Practice

Brentwood (CA)

On-site

USD 23,419 - 33,062

Full time

14 days+

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Job summary

NVA General Practice in Brentwood, CA is looking for a proactive Customer Service Representative to join our busy veterinary team. You will play a crucial role in providing excellent client service, managing communications, and ensuring a clean waiting area.

Ideal candidates will have at least 1 year of veterinary reception experience and 2+ years in customer service. We offer a competitive pay range between $17.00 and $24.00 per hour based on experience.

Qualifications

  • Minimum 1 year as a Veterinary Receptionist.
  • At least 2 years in customer service across any industry.

Responsibilities

  • Greet clients and process payments.
  • Answer questions and schedule appointments.
  • Monitor client waiting area cleanliness.

Skills

Customer service focus
Handling busy phone lines
Experience with computers

Tools

Practice management software

Job description

NVA General Practice in Brentwood, CA is looking for a proactive Customer Service Representative to join our busy veterinary team. You will play a crucial role in providing excellent client service, managing communications, and ensuring a clean waiting area.

Ideal candidates will have at least 1 year of veterinary reception experience and 2+ years in customer service. We offer a competitive pay range between $17.00 and $24.00 per hour based on experience.

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