Vet Practice Customer Care Specialist

Talentify; New York (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with employer match

Paid time off

Job summary

National Veterinary Associates (NVA) is seeking a friendly and efficient front desk/office assistant in New York to greet clients, answer calls, schedule appointments and process payments. You will help maintain a clean waiting area and ensure accurate entry of patient information in the practice management system. Prior experience is preferred.

The role offers hourly compensation of $18–$21 DOE and opportunities to grow within a large veterinary network across the United States and Canada.

Qualifications

• Minimum of 1 year related experience required.

Responsibilities

• Greet clients and respond to questions
• Answer phone calls, screen for service needs and schedule appointments
• Process incoming and outgoing patients and handle payments
• Monitor and maintain the client waiting area; ensure cleanliness
• Document and maintain client information in practice management software
• Escalate complex matters to senior staff

Job description

National Veterinary Associates (NVA) is seeking a friendly and efficient front desk/office assistant in New York to greet clients, answer calls, schedule appointments and process payments. You will help maintain a clean waiting area and ensure accurate entry of patient information in the practice management system. Prior experience is preferred.

The role offers hourly compensation of $18–$21 DOE and opportunities to grow within a large veterinary network across the United States and Canada.