Veterinary Front Desk Pro: Calm, Caring & Efficient

Alliance Animal Health; Buffalo, City of Niagara Falls (NY, NY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401k & matching

Life & supplemental insurance

HSA

FSA

Paid vacation

Paid sick time

Paid parental leave

Continuing education allowance

Tuition reimbursement

Career development

Referral bonus

Personal pet discounts

Job summary

Corfu Veterinary Clinic in Corfu, NY, is seeking an experienced receptionist to welcome clients and patients, triage concerns, schedule appointments, and process payments. This role supports a busy animal hospital and requires a warm, professional presence and the ability to stay calm under pressure.

You'll maintain a clean, organized front desk, answer calls and emails, and help with daily operations while receiving ongoing training and development opportunities; benefits and schedule are

Qualifications

• Experience in veterinary or medical reception is required.
• Bring a bubbly, positive, and welcoming personality to create a great experience for clients and patients.
• Ability to multitask, prioritize responsibilities, and stay calm in stressful situations.
• Highly organized and possess computer skills.

Responsibilities

• Maintain the visual appeal of the hospital reception area and greet clients and patients.
• Answer questions and triage client concerns; direct calls or emails to the appropriate party.
• Schedule appointments to maximize efficiency and daily flow; check in/out clients and process payments.

Skills

Customer service

Multitasking

Communication skills

Computer skills

Job description

Corfu Veterinary Clinic in Corfu, NY, is seeking an experienced receptionist to welcome clients and patients, triage concerns, schedule appointments, and process payments. This role supports a busy animal hospital and requires a warm, professional presence and the ability to stay calm under pressure.

You'll maintain a clean, organized front desk, answer calls and emails, and help with daily operations while receiving ongoing training and development opportunities; benefits and schedule are