Experienced Veterinary Receptionist

Alliance Animal Health; Buffalo, City of Niagara Falls (NY, NY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401k & matching

Life & supplemental insurance

HSA

FSA

Paid vacation

Paid sick time

Paid parental leave

Continuing education allowance

Tuition reimbursement

Career development

Referral bonus

Personal pet discounts

Job summary

Corfu Veterinary Clinic in Corfu, NY, is seeking an experienced receptionist to welcome clients and patients, triage concerns, schedule appointments, and process payments. This role supports a busy animal hospital and requires a warm, professional presence and the ability to stay calm under pressure.

You'll maintain a clean, organized front desk, answer calls and emails, and help with daily operations while receiving ongoing training and development opportunities; benefits and schedule are

Qualifications

• Experience in veterinary or medical reception is required.
• Bring a bubbly, positive, and welcoming personality to create a great experience for clients and patients.
• Ability to multitask, prioritize responsibilities, and stay calm in stressful situations.
• Highly organized and possess computer skills.

Responsibilities

• Maintain the visual appeal of the hospital reception area and greet clients and patients.
• Answer questions and triage client concerns; direct calls or emails to the appropriate party.
• Schedule appointments to maximize efficiency and daily flow; check in/out clients and process payments.

Skills

Customer service

Multitasking

Communication skills

Computer skills

Job description

Company Description

Corfu Veterinary Clinic is located in a residential country setting approximately 20 minutes east of Buffalo. Our clients come from near and far to receive quality medicine with a personal touch and that is something we find very rewarding.

We go above and beyond to facilitate the needs of our clients and their pets while they're visiting our animal clinic in Corfu. We have plenty of easy-access parking, a handicap ramp, and are more than willing to help transfer your pets into or out of our building. We provide added convenience by maintaining a large, clean dog-walking area and separate entry and exit doors. At Corfu Veterinary Clinic, we strive to maintain that home-like feel while providing the best in veterinary care.

To learn more about us, click here: Corfu Veterinary Clinic

Job Description

Job duties include, but are not limited to: Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to animal waste and potentially contagious diseases.

Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands-on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-2 years veterinary experience or medical experience- required
• Bring a bubbly, positive, and welcoming personality to create a great experience for clients and patients.
• Ability to multitask, prioritize responsibilities, and stay calm in stressful situations.
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skill set.

Additional Information

Pay Range: starting at $16.00/hr, increases with experience

Schedule: 9am-5pm/9:30am-5:30pm and rotating Saturdays 8am-1pm

We Offer Our Staff

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.
• Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.