Experienced Veterinary Receptionist

Alliance Animal Health; Village of Corfu (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision

401k with company match

Life & disability insurance

HSA and FSA

Paid vacation and sick time

Bereavement leave

Parental leave

Tuition reimbursement and CE allowance

Career development opportunities

Referral bonuses

Pet discounts

Job summary

Corfu Veterinary Clinic in Corfu, NY, just east of Buffalo, is seeking an experienced receptionist to greet clients, triage questions, schedule appointments, check in/out, and handle payments. The role offers an hourly starting rate and a 9am–5pm/9:30am–5:30pm schedule with rotating Saturdays, plus a comprehensive benefits package.

Ideal candidates have 1–2 years of veterinary or medical experience, a bubbly personality, strong multitasking and computer skills, and a proactive desire to grow.

Qualifications

• Experienced Receptionist with a minimum of 1-2 years veterinary experience or medical experience-required
• Bring a bubbly, positive, and welcoming personality to create a great experience for clients and patients.
• Ability to multitask, prioritize responsibilities, and stay calm in stressful situations.
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skill set.

Responsibilities

• Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments.
• Must be able to withstand unpleasant odors and noises.
• Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Skills

Multitasking

Customer service

Computer skills

Communication

Job description

Corfu Veterinary Clinic is located in a residential country setting approximately 20 minutes east of Buffalo. Our clients come from near and far to receive quality medicine with a personal touch and that is something we find very rewarding.

We go above and beyond to facilitate the needs of our clients and their pets while they’re visiting our animal clinic in Corfu. We have plenty of easy-access parking, a handicap ramp, and are more than willing to help transfer your pets into or out of our building. We provide added convenience by maintaining a large, clean dog-walking area and separate entry and exit doors. At Corfu Veterinary Clinic, we strive to maintain that home-like feel while providing the best in veterinary care.

To learn more about us, click here:Corfu Veterinary Clinic

Job duties include, but are not limited to:

Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands-on, interactive training and continuing development.

We’re looking for:

• Experienced Receptionist with a minimum of 1-2 years veterinary experience or medical experience-required
• Bring a bubbly, positive, and welcoming personality to create a great experience for clients and patients.
• Ability to multitask, prioritize responsibilities, and stay calm in stressful situations.
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skill set.

Pay Range:

starting at $16.00/hr, increases with experience

Schedule:

9am-5pm/9:30am-5:30pm and rotating Saturdays 8am-1pm

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/