Veterinary Front Desk Pro - 4-Day Week

National Veterinary Associates; Moorpark (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Uniforms

Employee discounts

Job summary

National Veterinary Associates is seeking a dependable Client Service Representative for Arroyo Vista Veterinary Hospital in Moorpark, CA. This full-time front desk position focuses on welcoming clients, scheduling, and processing payments in a busy veterinary setting.

The ideal candidate enjoys helping people and animals, handles high-volume calls, and works well in a collaborative team. Benefits include medical, dental, disability, 401K, and paid time off.

Qualifications

• Minimum 1 year of experience in a veterinary hospital.
• Strong computer, phone, email, and text communication skills.
• Ability to stay professional and positive during stressful situations.

Responsibilities

• Answering multiple phone lines professionally and efficiently
• Scheduling appointments and helping manage daily hospital flow
• Greeting clients and checking patients in and out
• Processing payments, refill requests, insurance claims, and client communications
• Responding to emails and text messages promptly and professionally
• Differentiating between routine and urgent/emergency situations
• Communicating clearly with doctors, technicians, assistants, and clients
• Maintaining accurate records and entering information into the computer system
• Opening and closing the office independently when needed

Skills

Customer service

Communication

Multitasking

Teamwork

Phone/Email/Text communication

Tools

Computer skills

Job description

National Veterinary Associates is seeking a dependable Client Service Representative for Arroyo Vista Veterinary Hospital in Moorpark, CA. This full-time front desk position focuses on welcoming clients, scheduling, and processing payments in a busy veterinary setting.

The ideal candidate enjoys helping people and animals, handles high-volume calls, and works well in a collaborative team. Benefits include medical, dental, disability, 401K, and paid time off.